Hi all, So I downloaded OTRS for "SuSe 11" (SLES) and this is what I get: # rpm -ivh --test otrs-5.0.9-01.noarch.rpm error: Failed dependencies: bash-completion is needed by otrs-5.0.9-01.noarch cronie is needed by otrs-5.0.9-01.noarch apache2-mod_perl is needed by otrs-5.0.9-01.noarch perl(Crypt::SSLeay) is needed by otrs-5.0.9-01.noarch perl(Encode::HanExtra) is needed by otrs-5.0.9-01.noarch perl(JSON::XS) is needed by otrs-5.0.9-01.noarch perl(Net::DNS) is needed by otrs-5.0.9-01.noarch perl(Net::LDAP) is needed by otrs-5.0.9-01.noarch perl(Template) is needed by otrs-5.0.9-01.noarch perl(Text::CSV) is needed by otrs-5.0.9-01.noarch perl(Text::CSV_XS) is needed by otrs-5.0.9-01.noarch perl(XML::LibXSLT) is needed by otrs-5.0.9-01.noarch perl(YAML::XS) is needed by otrs-5.0.9-01.noarch While some of the Perl modules are certainly available, bash-completion and cronie is not in SLES11 AFAIK. Even the SDK repos are enabled. BTW This is SLES11 SP3. Any idea? Thanks, Marki
It doesn't seem to be a big showstopper but nevertheless bash-completion is a dependency that cannot be fulfilled: # zypper install otrs-5.0.9-01.noarch.rpm Loading repository data... Reading installed packages... Resolving package dependencies... Problem: nothing provides bash-completion needed by otrs-5.0.9-01.noarch Solution 1: do not install otrs-5.0.9-01.noarch Solution 2: break otrs-5.0.9-01.noarch by ignoring some of its dependencies Choose from above solutions by number or cancel [1/2/c] (c): 2 Resolving dependencies... Resolving package dependencies... The following NEW packages are going to be installed: apache2-mod_perl otrs perl-AppConfig perl-Convert-ASN1 perl-Crypt-SSLeay perl-Encode-HanExtra perl-File-HomeDir perl-Net-DNS perl-Net-IP perl-Template-Toolkit perl-Text-CSV_XS perl-Tie-IxHash perl-XML-LibXSLT perl-ldap The following packages are not supported by their vendor: otrs perl-Encode-HanExtra perl-Template-Toolkit perl-Text-CSV_XS perl-XML-LibXSLT 14 new packages to install.
Hello Marki, thanks for the hint. I removed the package »bash-completion« from the dependency list, future packages will be fixed. Martin Gruner Team Lead R&D OTRS AG Bahnhofplatz 1a 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Mobile Kommunikation und transparente Prozesse - Mit der OTRS Business Solution™ Managed 5 schnell und ohne eigene IT-Ressourcen starten - Jetzt neue Features entdecken und bestellen https://www.otrs.com/neu-in-otrs-business-solution-5-mobile-kommunikation-tr...
Am 09.05.2016 um 01:34 schrieb jm+otrs@roth.lu:
It doesn't seem to be a big showstopper but nevertheless bash-completion is a dependency that cannot be fulfilled:
# zypper install otrs-5.0.9-01.noarch.rpm Loading repository data... Reading installed packages... Resolving package dependencies...
Problem: nothing provides bash-completion needed by otrs-5.0.9-01.noarch Solution 1: do not install otrs-5.0.9-01.noarch Solution 2: break otrs-5.0.9-01.noarch by ignoring some of its dependencies
Choose from above solutions by number or cancel [1/2/c] (c): 2 Resolving dependencies... Resolving package dependencies...
The following NEW packages are going to be installed: apache2-mod_perl otrs perl-AppConfig perl-Convert-ASN1 perl-Crypt-SSLeay perl-Encode-HanExtra perl-File-HomeDir perl-Net-DNS perl-Net-IP perl-Template-Toolkit perl-Text-CSV_XS perl-Tie-IxHash perl-XML-LibXSLT perl-ldap
The following packages are not supported by their vendor: otrs perl-Encode-HanExtra perl-Template-Toolkit perl-Text-CSV_XS perl-XML-LibXSLT
14 new packages to install.
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