Dear all, We are experienced the below issue (otrs-itsm 5.0.6) : ------- ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::SpoolMailsReprocess-43 Perl: 5.14.2 OS: linux Time: Fri Feb 12 00:10:18 2016 Message: Could not re-process email /opt/otrs/var/spool/problem-email-ed46fa9fdbf0877f40979bb65948bd06. Traceback (5222): Module: Kernel::System::Console::Command::Maint::PostMaster::SpoolMailsReprocess::Ru n Line: 73 Module: (eval) Line: 436 Module: Kernel::System::Console::BaseCommand::Execute Line: 430 Module: (eval) Line: 147 Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131 Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259 Module: (eval) Line: 316 Module: main::Start Line: 316 Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138 Error: There were problems importing the spool mails. ------------ Regards, Placide