Did you see this: http://doc.otrs.org/2.2/en/html/c1553.html I don't have any actual experience in that but why don't you start there and let us know if you get stuck. This is another area that really needs to have better documentation.. -Andy PS - "Necesary data needed for customer authentification" - you guys may want to run an english spellchecker on the docs :) it really bugs me with how badly authenticate is spelled/translated! On 12/4/07 12:36 PM, "Alexandru Palade" wrote:

Hi,

I would like to integrate OTRS to my e-commerce website and I was wondering if there is any easy way to make OTRS work with my user database. I have browsed the manual but didn't find anything related.

Any suggestion would help me a lot.

Thanks in advance, Alexandru Palade. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/