Yes i know. But each queue has its own responsible.... -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Nils Breunese (Lemonbit) Gesendet: Freitag, 14. September 2007 11:54 An: User questions and discussions about OTRS.org Betreff: Re: AW: [otrs] customer webinterface queue selection Pascal Rebsamen wrote:

every customer must be in its own queue.

its for statistics.

You know you can also customize/write your own statistics queries? I really wouldn't go through the trouble of maintaining a queue for every customer. Nils Breunese.