On Tue, 11 Oct 2005, Robin Mordasiewicz wrote:

I am tring to configure otrs to search from the top of my ldap tree so I have set

$Self->{'Customer::AuthModule::LDAP::BaseDN'} = "";

But in the web interface I get

<snip> Software error:

Need CustomerUser->Params->BaseDN in Kernel/Config.pm at /var/www/otrs//Kernel/System/CustomerUser/LDAP.pm line 40.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error. </snip>

If I edit the line /var/www/otrs//Kernel/System/CustomerUser/LDAP.pm and explicitly specify the basedn as blank then everything works. What is the best way to specify a top level search for LDAP ?

I changed the config line as follows, and this seems to work fine. $Self->{'Customer::AuthModule::LDAP::BaseDN'} = ' ';