I thought it was off by default. SysConfig, Ticket->Core::Ticket. Please consider searching SysConfig for the keywords. It's how I answered your question. On Mon, Sep 3, 2012 at 8:29 AM, ml ml wrote:

Hello List,

how can i disable the Ticket Type feature in OTRS 3.1.10?

Thanks, Mario --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs