Hi,
in OTRS 1.2.x we could just select a Queue from the queue popup and the
ticket would be instantly moved. In OTRS 1.3.1 we have to additionally
press the "Move" button next to it, which seems to me like a waste of
time. Is there any way I can modify the templates to get back the
previous behaviour?
--
Daniel Seifert
On Thu, 07 Oct 2004 07:44:47 +0200, Daniel Seifert
Hi,
in OTRS 1.2.x we could just select a Queue from the queue popup and the ticket would be instantly moved. In OTRS 1.3.1 we have to additionally press the "Move" button next to it, which seems to me like a waste of time. Is there any way I can modify the templates to get back the previous behaviour?
Add the following to Config.pm # (Use the onchange=submit() function for ticket move in # QueueView and TicketZoom) [default: 0] [0|1] $Self->{OnChangeSubmit} = 1; hth, Tyler Hepworth
Am Do, den 07.10.2004 schrieb Tyler Hepworth um 19:34: Hi,
in OTRS 1.2.x we could just select a Queue from the queue popup and the ticket would be instantly moved. In OTRS 1.3.1 we have to additionally press the "Move" button next to it, which seems to me like a waste of time. Is there any way I can modify the templates to get back the previous behaviour?
Add the following to Config.pm
# (Use the onchange=submit() function for ticket move in # QueueView and TicketZoom) [default: 0] [0|1] $Self->{OnChangeSubmit} = 1;
Thanks!
--
Daniel Seifert
participants (2)
-
Daniel Seifert -
Tyler Hepworth