Client ID and Access to tickets

Hello, I'm using Company tickets button and it's working perfectly. How may i let for one user see all company tickets composed by his colleagues, but at the same time provide no access for colleagues to see his tickets? I tried to leave all of customer ID's which needs to be seen in CustomersIDs field of this user, which must have full access to all tickets and delete it's ID from every colleagues CustomersIDs fields. After this nobody could see any tickets, "Company tickets" doesnt work. thanks a lot -- Matas

Hello,
do any option exists? o there is no possibility to do as mentioned bellow?
thank you
Matas
On 03/05/07, Matas Labasauskas
Hello,
I'm using Company tickets button and it's working perfectly.
How may i let for one user see all company tickets composed by his colleagues, but at the same time provide no access for colleagues to see his tickets?
I tried to leave all of customer ID's which needs to be seen in CustomersIDs field of this user, which must have full access to all tickets and delete it's ID from every colleagues CustomersIDs fields. After this nobody could see any tickets, "Company tickets" doesnt work. thanks a lot -- Matas
-- Matas Labasauskas

Hello one more time,
Is it possible using company tickets function to provide customer1 with
access to customer2 tickets, but in such way, that customer2 would be not
able to see customers1 tickets?
I know that both way access is possible when you describe customerID of
Customer1 in customer2 CustomerID's field and on the contrary.
Regards,
On 08/05/07, Matas Labasauskas
Hello,
do any option exists? o there is no possibility to do as mentioned bellow?
thank you
Matas
On 03/05/07, Matas Labasauskas
wrote: Hello,
I'm using Company tickets button and it's working perfectly.
How may i let for one user see all company tickets composed by his colleagues, but at the same time provide no access for colleagues to see his tickets?
I tried to leave all of customer ID's which needs to be seen in CustomersIDs field of this user, which must have full access to all tickets and delete it's ID from every colleagues CustomersIDs fields. After this nobody could see any tickets, "Company tickets" doesnt work. thanks a lot -- Matas
-- Matas Labasauskas
-- Matas Labasauskas
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Matas Labasauskas