Hi, Can someone please help me with the following error. Returned by the cronjob (default cronjobs of otrs). How can this be resolved ? OTRS 2.17 / CentOS 4.x ERROR: OTRS-PendingJobs-9 Perl: 5.8.8 OS: linux Time: Thu Jun 14 08:45:03 2007 Message: Need User or UserID! Traceback (24111): Module: Kernel::System::User::GetUserData (v1.55.2.2) Line: 116 Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.128.2.4) Line: 1742 Module: /hsphere/local/home/otrs/centis-backup.eu/bin/PendingJobs.pl (v1.26) Line: 178 ERROR: OTRS-PendingJobs-9 Perl: 5.8.8 OS: linux Time: Thu Jun 14 08:45:04 2007 Message: Need User or UserID! Traceback (24111): Module: Kernel::System::User::GetUserData (v1.55.2.2) Line: 116 Module: Kernel::System::Ticket::Article::SendAgentNotification (v1.128.2.4) Line: 1742 Module: /hsphere/local/home/otrs/centis-backup.eu/bin/PendingJobs.pl (v1.26) Line: 178 Regards, Sander