Mike, Probably a silly question, but after I install the Beta 1 on Windows, how can I get it up to Beta 2 for the version number? Do I have to wait for Beta 3? Thanks, Timothy J. Deerinck -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen Sent: Tuesday, December 13, 2011 12:04 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Installation on Windows of 3.1 B2 Hi Timothy, there was an unfortunate issue when creating the tarball for 3.1beta2, one of the modules was not bundled. This causes your issue. Please try beta1 for now :( -- Mike On Tue, Dec 13, 2011 at 16:46, Timothy J. Deerinck wrote:

Hello all,

Has anyone run into the problem of getting an Internal Server when completing the install of OTRS 3.1B2?

Right after testing the mail setup, which is successful in my case, the error comes up and the setup does not complete.    If I then login to the system, it is still appearing to be in install mode.

If I click on Admin and then Customer Company and try to add a Customer Company, the Internal Server error again comes up.

Any ideas??

Thanks much in advance,

Timothy J. Deerinck

This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and is strictly prohibited by law.

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Hi Timothy, Simply install beta3 from our site, it has been released today ! Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com Making OTRS even better! Exclusive Feature Add-Ons improve usability of OTRS and extend its functionality: http://j.mp/ndQvZj On Mon, Dec 19, 2011 at 20:31, Timothy J. Deerinck wrote:

Has the B2 tarball been fixed?   If not, is there an easy way for me to update the Windows B1 to B2?

Thanks much,

Timothy J. Deerinck Owner / Senior Network & Systems Engineer

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen Sent: Tuesday, December 13, 2011 12:04 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Installation on Windows of 3.1 B2

Hi Timothy, there was an unfortunate issue when creating the tarball for 3.1beta2, one of the modules was not bundled. This causes your issue. Please try beta1 for now :( -- Mike

On Tue, Dec 13, 2011 at 16:46, Timothy J. Deerinck wrote:

...

Hello all,

Has anyone run into the problem of getting an Internal Server when completing the install of OTRS 3.1B2?

Right after testing the mail setup, which is successful in my case, the error comes up and the setup does not complete.    If I then login to the system, it is still appearing to be in install mode.

If I click on Admin and then Customer Company and try to add a Customer Company, the Internal Server error again comes up.

Any ideas??

Thanks much in advance,

Timothy J. Deerinck

This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and is strictly prohibited by law.

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OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and is strictly prohibited by law. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs