Hi, I have installed otrs in one of my systems and worked in that for 6 months. Now I want to transfer the otrs to another system. I installed otrs in the new system. I tried to transfer the otrs database from the old system to the new one. I don't know how to transfer. (I had the backup of the old systems otrs database). Could you please guide me how to transfer the otrs database from one system to another?. Thanks in Advance. with regards,G.Anushya,anushya@wellspringsystems.com __________________________________________________________ Yahoo! India Matrimony: Find your partner online. Go to http://yahoo.shaadi.com