I am in the process of migrating OTRS from our current server to a Virtual server. Unfortunately I'm having problems logging in, this is a Debian (latest) install. When I try to login as root@localhost / password it tells me it's incorrect. I can't login to mysql, but I can get to phpmyadmin to change the password. What table do I need to change the root@localhost password in? Andrew Meyer ameyer@precisionpractice.com mailto:ameyer@precisionpractice.com Unix Systems Administrator Precision Practice Management 689 Craig Rd. Saint Louis, MO 63141 314-787-0681 (Main Line) 314-881-5265 (Direct) 314-881-5365 (Fax) 314-565-0868 (cell) After Hours Emergency 314-576-9146
hi, if this is a new install, then the password for root@localhost will be root Regards, This email and any attachments are confidential and are intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. Emails are not secure and cannot be guaranteed to be free of errors or viruses. It is your responsibility to scan emails and attachments for viruses before opening them. Any views or opinions expressed are solely those of the author and do not necessarily represent those of The Blackpool Sixth Form College. ##################################################################################### Scanned by MailMarshal - Marshal's comprehensive email content security solution. Download a free evaluation of MailMarshal at www.marshal.com #####################################################################################
I just tried that, it didn't work...is there a way I can change it in the phpmyadmin?? Andrew Meyer ameyer@precisionpractice.com Unix Systems Administrator Precision Practice Management 689 Craig Rd. Saint Louis, MO 63141 314-787-0681 (Main Line) 314-881-5265 (Direct) 314-881-5365 (Fax) 314-565-0868 (cell) After Hours Emergency 314-576-9146 -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Guy Baxter Sent: Thursday, February 25, 2010 10:29 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] otrs2 hi, if this is a new install, then the password for root@localhost will be root Regards, This email and any attachments are confidential and are intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. Emails are not secure and cannot be guaranteed to be free of errors or viruses. It is your responsibility to scan emails and attachments for viruses before opening them. Any views or opinions expressed are solely those of the author and do not necessarily represent those of The Blackpool Sixth Form College. ##################################################################################### Scanned by MailMarshal - Marshal's comprehensive email content security solution. Download a free evaluation of MailMarshal at www.marshal.com ##################################################################################### --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
Of course you can!
Run the following query, then try to connect using user root@localhost and
password root
UPDATE users SET pw='roK20XGbWEsSM' WHERE id=1
Leonardo Certuche
On Thu, Feb 25, 2010 at 11:30 AM, Andrew Meyer wrote: I just tried that, it didn't work...is there a way I can change it in the
phpmyadmin?? Andrew Meyer
ameyer@precisionpractice.com
Unix Systems Administrator
Precision Practice Management
689 Craig Rd.
Saint Louis, MO 63141
314-787-0681 (Main Line)
314-881-5265 (Direct)
314-881-5365 (Fax)
314-565-0868 (cell) After Hours Emergency 314-576-9146 -----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Guy Baxter
Sent: Thursday, February 25, 2010 10:29 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] otrs2 hi, if this is a new install, then the password for root@localhost will be
root Regards, This email and any attachments are confidential and are intended solely for
the use of the individual to whom it is addressed. If you are not the
intended recipient of this email and its attachments, you must take no
action based upon them, nor must you copy or show them to anyone. Please
contact the sender if you believe you have received this email in error.
Emails are not secure and cannot be guaranteed to be free of errors or
viruses. It is your responsibility to scan emails and attachments for
viruses before opening them. Any views or opinions expressed are solely those of the author and do not
necessarily represent those of The Blackpool Sixth Form College. #####################################################################################
Scanned by MailMarshal - Marshal's comprehensive email content security
solution.
Download a free evaluation of MailMarshal at www.marshal.com#####################################################################################
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participants (3)
-
Andrew Meyer -
Guy Baxter -
Leonardo Certuche