Sorry for the hassle. I was getting 'Permission denied at /opt/otrs/bin/mkStats.pl line 194.' This is the error message from crontab when it was trying to execute the mkStats.pl file. I thought if I execute the SetPermissions.sh file it might fix it but got worst. I reinstalled the Linux OTRS rpm package and seems to have fixed it. Please excuse me, as I am still new to Linux. This OTRS system has taught me heaps. I have been trialling the OTRS Win32 version and got all of that working. Now testing it all out on a Linux 9 machine, so far so good. Thanks for your help from previous help requests. Regards, Thau. -----Original Message----- From: Robert Kehl [mailto:robert.kehl@otrs.de] Sent: Friday, 16 January 2004 4:13 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] SetPermissions.sh bug.. On Friday, January 16, 2004 2:18 AM Thau Thai wrote:

After executing the SetPermissions.sh I get the error shown below. There are problems with my OTRS. Did anyone had this same problem, is there a fix?

What exactly did you execute? Why did you do it? Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/