User interface does not list users
We just upgrade to the latest version of OTRS. Our database imported just fine without error. One thing we've noticed though is when we click on Admin->Users it doesn't list a single user not even root@localhost. Since the database import I am able to log in with the user I used from our previous version of OTRS(it exists on a separate machine). Any ideas why this is? Oh and if I search for myself, I am found. Also, if I click on users<->groups, it does list the users there.
Any ideas why this is? Oh and if I search for myself, I am found. Also, if I click on users<->groups, it does list the users there.
Did you upgrade the database after your upgrade? Q
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jonathan Larsen Sent: Wednesday, February 27, 2008 2:21 PM To: User questions and discussions about OTRS.org Subject: [otrs] User interface does not list users
We just upgrade to the latest version of OTRS. Our database imported just fine without error. One thing we've noticed though is when we click on Admin->Users it doesn't list a single user not even root@localhost. Since the database import I am able to log in with the user I used from our previous version of OTRS(it exists on a separate machine).
Any ideas why this is? Oh and if I search for myself, I am found. Also, if I click on users<->groups, it does list the users there.
this is new functionality you will have to "search" for users a * will do... if you have a lot of users, this is a nice feature.... regards, Peter ________________________________ Van: otrs-bounces@otrs.org namens Jonathan Larsen Verzonden: wo 27-2-2008 20:21 Aan: User questions and discussions about OTRS.org Onderwerp: [otrs] User interface does not list users We just upgrade to the latest version of OTRS. Our database imported just fine without error. One thing we've noticed though is when we click on Admin->Users it doesn't list a single user not even root@localhost. Since the database import I am able to log in with the user I used from our previous version of OTRS(it exists on a separate machine). Any ideas why this is? Oh and if I search for myself, I am found. Also, if I click on users<->groups, it does list the users there. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/
participants (3)
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Jonathan Larsen -
LQ Marshall -
Peter van Beugen