That sorted it! Thanks! ________________________________ Message: 2 Date: Thu, 21 Aug 2008 07:38:23 -0700 From: Terrill Yuhas Subject: Re: [otrs] LDAP Customers Limit! To: "User questions and discussions about OTRS.org" Message-ID: <48AD7DDF.3070604@email.arizona.edu> Content-Type: text/plain; charset="iso-8859-1"; Format="flowed" Doug Hall wrote:

Hi..

Sorry if I've missed this in a manual somewhere, but it seems the limit for user searching when the customers database is LDAP is 200...

Can this be increased??

Thanks

What I did was to modify: CustomerUserSearchListLimit => 550 in Config.pm Mine was set by default to 250. Terrill NTT Fundraising is a trading name of Committed 2 Communications Ltd, a UK company offering specialist services to the charity sector in telephone fundraising, as well as recruitment, donor relationship management, direct debit and BACs Bureau services - to name a few. For more information visit www.nttfundraising.co.uk. Unless expressly stated otherwise, this message is confidential and may be privileged. It is intended for the addressee(s) only. Access to this e-mail by anyone else is unauthorised. If you are not an addressee, any disclosure or copying of the contents of this e-mail or any action taken (or not taken) in reliance on it is unauthorised and may be unlawful. If you are not an addressee, please inform the sender immediately. You should carry out your own virus checks before opening any attachment. Registered Office: 7th Floor, Whitefriars, Lewins Mead, Bristol BS1 2NT, United Kingdom Registered In England, Registered Trading Number: 06458746