What does the message below mean and how can I fix it? It's happens every night and is causing the e-mail to bounce and create a new ticket everyday around midnight. Got a packet bigger than 'max_allowed_packet', SQL: 'INSERT INTO article_plain (article_id, body, create_time, create_by, change_time, change_by) VALUES (2591, 'From EPonomarenko@sandcherry.com Thu Sep 2 15:05:02 2004 Thanks, Eric
On Mon, 8 Nov 2004 08:38:16 -0700, Eric Assouad
What does the message below mean and how can I fix it? It's happens every night and is causing the e-mail to bounce and create a new ticket everyday around midnight.
Got a packet bigger than 'max_allowed_packet', SQL: 'INSERT INTO article_plain (article_id, body, create_time, create_by, change_time, change_by) VALUES (2591, 'From EPonomarenko@sandcherry.com Thu Sep 2 15:05:02 2004
Has to do with attachment size. The default only allows attachments of <= 2Mb. If an attachment larger than this comes in, you get the message. You have to increase the max_allowed_packet size and make sure your database supports the larger attachment as well.
participants (2)
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Eric Assouad -
Tyler Hepworth