Hi firiends My url is http://ticket.somehost.com/customer.pl. No I would like to give another url to some customers with same otrs The new url should be like this http://support.somehost.com/. When type this address it should already redirect to customer.pl page. Is it possible ?. Anybody done this already? Kindly help -- GREETINGS... ___________________________ Bipin Das Linux Administrator, Spectrum Softtech Solutions, Mahakavi G Road,Cochin-682011. Phone 0484 4082000. www.spectrum.net.in www.spectramedi.com
BipinDas wrote:
My url is http://ticket.somehost.com/customer.pl. No I would like to give another url to some customers with same otrs The new url should be like this http:// support.somehost.com/. When type this address it should already redirect to customer.pl page. Is it possible ?. Anybody done this already?
This is not something you do in OTRS, but in your webserver configuration. Depends on what webserver you're running. You can use a simple http refresh in an index.html at support.somehost.com, setup an apache redirect in httpd.conf, use .htaccess, use a frame... The possibilities are endless. :o) Nils Breunese.
Nils Breunese (Lemonbit Internet) schrieb:
BipinDas wrote:
My url is http://ticket.somehost.com/customer.pl. No I would like to give another url to some customers with same otrs The new url should be like this http:// support.somehost.com/. When type this address it should already redirect to customer.pl page. Is it possible ?. Anybody done this already?
This is not something you do in OTRS, but in your webserver configuration. Depends on what webserver you're running. You can use a simple http refresh in an index.html at support.somehost.com, setup an apache redirect in httpd.conf, use .htaccess, use a frame... The possibilities are endless. :o)
Nils Breunese.
the simplest way should be the http redirect: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <title>OTRS makes fun</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <meta http-equiv="refresh" content="0;url=http://support.somehost.com/"> </head> <body> </body> </html> if you are using apache, set up 2 virtual hosts cheers thomas
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participants (3)
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BipinDas -
Nils Breunese (Lemonbit Internet) -
Thomas Feg