Hallo... wie configuriere ich denn das ein kunde alle tickets eines queues sehen kann....? _____ Von: Martin Edenhofer [mailto:martin@edenhofer.de] Gesendet: Di 02.09.2003 23:26 An: User questions and discussions about OTRS. Betreff: Re: [otrs] Combine Customer DB with Portal Hi Stefan, On Mon, Sep 01, 2003 at 10:30:44AM +0200, Nagies Stefan wrote:

i am running OTRS and i am quite happy with it..

we also have a portal that uses a mysql db for user authentication... what i would like to do is to tell otrs that customers log on and are authenticated with that other db...how do i do that?

In this case you need to patch Kernel/System/CustomerAuth/DB.pm because it's not a generic database auth module.

Stefan

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs http://lists.otrs.org/cgi-bin/listinfo/otrs ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been checked for the presence of computer viruses. ******************************************************************