Hi Tyler, On Fri, Apr 16, 2004 at 10:02:12AM -0600, Tyler Hepworth wrote:

What do all the different colors mean? For example, a queue sometimes flashes red, other times it flashes a bold blue, and other times it is just regular blue. What does it all mean.

Also, when I search for closed tickets in utilities, many of the tickets show up in red. A very few of them show as black. What is the difference?

orange => the oldest open ticket is older then 1 day red => the oldest open ticket is older then 2 days flashes red => there is the oldest open ticket in there Kernel/Config.pm # Highligh* # (Set the age and the color for highlighting of old queue # in the QueueView.) # highlight age1 in min $Self->{HighlightAge1} = 1440; $Self->{HighlightColor1} = 'orange'; # highlight age2 in min $Self->{HighlightAge2} = 2880; $Self->{HighlightColor2} = 'red';

Tyler Hepworth

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