Product News/OTRS News
Hi, I am unable to find anything on how to get the Product News and OTRS news working, I'm receiving the below error: Can't connect to: http://otrs.org/product.xml (500 Can't connect to otrs.org:80 (connect: Network is unreachable)) I am using OTRS 2.4.4 on linux Suse. Can anybody please tell me what I have to do to get this working? Thanks Rosanna
In response to the below it is now telling me that proxy authentication is required. I have entered the proxy with username and password in the Core::Package and Core::WebUserAgent. Where else do I need to set the proxy? Thanks ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marretta, Rosanna Sent: 23 September 2009 11:31 To: User questions and discussions about OTRS. Subject: [otrs] Product News/OTRS News Hi, I am unable to find anything on how to get the Product News and OTRS news working, I'm receiving the below error: Can't connect to: http://otrs.org/product.xml (500 Can't connect to otrs.org:80 (connect: Network is unreachable)) I am using OTRS 2.4.4 on linux Suse. Can anybody please tell me what I have to do to get this working? Thanks Rosanna
Hi Rosanna, yes, "Core::WebUserAgent" is the right setting for http/proxy settings to fetching "Product News" and "OTRS News". It seems that otrs.org was not reachable well on 2009-09-23, so maybe it was a problem which was not related to your setup. ;) -Martin On 23.09.2009, at 14:30, Marretta, Rosanna wrote:
In response to the below it is now telling me that proxy authentication is required.
I have entered the proxy with username and password in the Core::Package and Core::WebUserAgent.
Where else do I need to set the proxy?
Thanks
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marretta, Rosanna Sent: 23 September 2009 11:31 To: User questions and discussions about OTRS. Subject: [otrs] Product News/OTRS News
Hi,
I am unable to find anything on how to get the Product News and OTRS news working, I'm receiving the below error:
Can't connect to: http://otrs.org/product.xml (500 Can't connect to otrs.org:80 (connect: Network is unreachable))
I am using OTRS 2.4.4 on linux Suse.
Can anybody please tell me what I have to do to get this working?
Thanks
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Thanks Martin, This works now. Thanks for your help Rosanna -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Martin Edenhofer Sent: 27 September 2009 12:46 To: User questions and discussions about OTRS. Subject: Re: [otrs] Product News/OTRS News Hi Rosanna, yes, "Core::WebUserAgent" is the right setting for http/proxy settings to fetching "Product News" and "OTRS News". It seems that otrs.org was not reachable well on 2009-09-23, so maybe it was a problem which was not related to your setup. ;) -Martin On 23.09.2009, at 14:30, Marretta, Rosanna wrote:
In response to the below it is now telling me that proxy authentication is required.
I have entered the proxy with username and password in the Core::Package and Core::WebUserAgent.
Where else do I need to set the proxy?
Thanks
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marretta, Rosanna Sent: 23 September 2009 11:31 To: User questions and discussions about OTRS. Subject: [otrs] Product News/OTRS News
Hi,
I am unable to find anything on how to get the Product News and OTRS news working, I'm receiving the below error:
Can't connect to: http://otrs.org/product.xml (500 Can't connect to otrs.org:80 (connect: Network is unreachable))
I am using OTRS 2.4.4 on linux Suse.
Can anybody please tell me what I have to do to get this working?
Thanks
Rosanna --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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participants (2)
-
Marretta, Rosanna -
Martin Edenhofer