Hi, On 10.02.2010, at 12:53, Martin Wong wrote:

Hi all, I'm getting this error for some reason. Does anyone know what's happening?

Begin forwarded message:

...

差出人: root@xxxxxx (Cron Daemon) 日時: 2010年2月10日 22:50:02:GMT+11:00 宛先: root@xxxxxx 件名: Cron $HOME/bin/PostMasterMailbox.pl >> /dev/null

Error in tempfile() using ./XXXXXXXXXX: Could not create temp file ./VEcCv5EgfD: Permission denied at /opt/otrs/Kernel/cpan-lib/MIME/Tools.pm line 172

seems to be an permission issue for the "otrs" user who is executing the scrips in his cronjobs. You should have a look at $OTRS_HOME/bin/SetPermissons.sh --help Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!