Hi, Are you working on a Linux system or a Windows system? Cheers, Rory Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/9/16 Karthick B :

HI I'm new to otrs.i have installed otrs and configured.everything is working fine.i can able to fetch the mails from mail server via postmastermail account. now i want to fetch the mail for every minute. i read the otrs doccument.but i can't understand..can any1 tell me how to do..pls tell me which file to edit and which service should i start so i can fetch my mails for every minute.

-- Regards, B.Karthick.

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