Is there any documentation on setting up OTRS to check a POP3 account over an SSL connection? I've seen it mentioned a few times on-list that this feature might be in OTRS already, or planned for the near future. Can anyone confirm that? Thanks! -- - Mitchell
Hi Mitchell Vincent. Imho this is not implemented yet. See: http://bugs.otrs.org/show_bug.cgi?id=1753 -- Greets André Bauer System: Debian 3.1 / Apache 2.0.54 / MySQL 4.0.24 / OTRS 2.0.4
Is there any documentation on setting up OTRS to check a POP3 account over an SSL connection?
I've seen it mentioned a few times on-list that this feature might be in OTRS already, or planned for the near future. Can anyone confirm that?
Thanks!
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Mitchell Vincent schrieb:
Is there any documentation on setting up OTRS to check a POP3 account over an SSL connection?
I've seen it mentioned a few times on-list that this feature might be in OTRS already, or planned for the near future. Can anyone confirm that?
Thanks!
Hi Mitchell, this might be of interest for you: http://www.cape-it.de/download/Postmaster%20Mail%20Account-0.1.1.opm http://www.cape-it.de/download/Postmaster%20Mail%20Account-0.1.1.opm.gz ...the postmaster-mailaccount-package (PMMA) supports IMAP(S) and POP3(S). It's intended to be used in the same way as the common postmaster module. A cron job template is included as well. After installation you'll find an additional entry in the admin area, where you can configure your mail servers. However, PMMA requires some additional CPAN-modules. Therefore the script otrs.checkModules is replaced. It's gonna tell you which modules are missing. In a previous version those modules where included but somehow this approach didn't work on every OS so I removed them again. Please feel free to give any response about possible bugs and missing features. See also: http://www.mail-archive.com/dev%40otrs.org/msg01584.html regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFG0V+TvXo8m5PgoXQRApv1AJ9r/ZAS0nUMboxMYmm7MqdEv/ZbhgCaA/b5 jueXJvDWsumuISAYr+nJ+as= =tst0 -----END PGP SIGNATURE-----
Thanks Thorsten! That looks great!
However, I'm *painfully* ignorant of all things Perl so I'll have to
as a super newbie question. What is an .opm file and how would I go
about installing it?
On 8/26/07, Torsten Thau
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1
Mitchell Vincent schrieb:
Is there any documentation on setting up OTRS to check a POP3 account over an SSL connection?
I've seen it mentioned a few times on-list that this feature might be in OTRS already, or planned for the near future. Can anyone confirm that?
Thanks!
Hi Mitchell,
this might be of interest for you:
http://www.cape-it.de/download/Postmaster%20Mail%20Account-0.1.1.opm http://www.cape-it.de/download/Postmaster%20Mail%20Account-0.1.1.opm.gz
...the postmaster-mailaccount-package (PMMA) supports IMAP(S) and POP3(S). It's intended to be used in the same way as the common postmaster module. A cron job template is included as well. After installation you'll find an additional entry in the admin area, where you can configure your mail servers.
However, PMMA requires some additional CPAN-modules. Therefore the script otrs.checkModules is replaced. It's gonna tell you which modules are missing. In a previous version those modules where included but somehow this approach didn't work on every OS so I removed them again.
Please feel free to give any response about possible bugs and missing features. See also:
http://www.mail-archive.com/dev%40otrs.org/msg01584.html
regards, Torsten Thau
- -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux)
iD8DBQFG0V+TvXo8m5PgoXQRApv1AJ9r/ZAS0nUMboxMYmm7MqdEv/ZbhgCaA/b5 jueXJvDWsumuISAYr+nJ+as= =tst0 -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
-- - Mitchell Vincent
Hi Mitchell, an OPM is an OTRS package that includes some modules, translation files and others for an additional function. You may install it through Admin-GUI. 1) download Opm http://www.cape-it.de/cgi-bin/show.pl?content=downloads => Mail-Postmaster für OTRS, Framework 2.1.x und 2.2.x (POP3, POP3S, IMAP, IMAPS) (.opm) Version 0.1.1 from 2007-08-03 or direct link http://www.cape-it.de/download/Postmaster%20Mail%20Account-0.1.1.opm 2) install Opm through Admin->Misc->Package Management from local file Postmaster Mail Account-0.1.1.opm 3) shift to shell (console) 4) cp <otrs>/var/cron/postmaster_pmma.dist <otrs>/var/cron/postmaster_pmma 5) reinititialize the crontab of otrs user (it might be neccessary to adapt some paths [that depends on your operating system and environment]) 6) be glad ;-) and configure your Mailaccount through Admin->Misc->PostMaster Mailaccount Regards and HTH, Rico On Sun, 26 Aug 2007, Mitchell Vincent wrote:
Thanks Thorsten! That looks great!
However, I'm *painfully* ignorant of all things Perl so I'll have to as a super newbie question. What is an .opm file and how would I go about installing it?
-- Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter c.a.p.e. IT GmbH Annaberger Straße 240 , 09125 Chemnitz phone/fax: +49 371 5347-621 / -625 mobile: +49 176 66680786 mailto: rico.barth@cape-it.de , PGP-Key: 0x874C8377 internet: www.cape-it.de Geschäftsführung Rico Barth, Thomas Maier AG Chemnitz, HRB 23192
participants (4)
-
André Bauer -
Mitchell Vincent -
Rico Barth -
Torsten Thau