Assignment new eMails to an Customer-ID

Hello, I have n future Request. I can assign Customer-IDs to similar eMail-Addresses. All I need is, that on new incoming eMails, OTRS check if an ID is already assigned to that eMail-Address and replace the ID with the eMail-Address. -- Mit freundlichem Gruß / best regards Timo Eckert.

Hi Timo, On Wed, May 07, 2003 at 01:40:46PM +0200, Timo Eckert wrote:
I can assign Customer-IDs to similar eMail-Addresses. All I need is, that on new incoming eMails, OTRS check if an ID is already assigned to that eMail-Address and replace the ID with the eMail-Address.
I put it on the todo list.
Mit freundlichem Gruß / best regards
Timo Eckert.
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson

Hi Timo, On Fri, May 09, 2003 at 07:15:53AM +0200, Martin Edenhofer wrote:
On Wed, May 07, 2003 at 01:40:46PM +0200, Timo Eckert wrote:
I can assign Customer-IDs to similar eMail-Addresses. All I need is, that on new incoming eMails, OTRS check if an ID is already assigned to that eMail-Address and replace the ID with the eMail-Address.
I put it on the todo list.
It's done in CVS.
Timo Eckert.
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --
participants (2)
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Martin Edenhofer
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Timo Eckert