I recently did a fresh install of 1.3.2 and then restored my 1.2.3 database to it. Everything looked like it restored fine and I can see all the restored data within mysql but when I try to access the /otrs/index.pl page I get the error below. This prevents me from using OTRS. I didn't see anything unusual in the /var/log/messages file. All my services (mysql,apache2, and otrs) startup fine. Can anyone help me solve me this or provide some insight? Software Error: Usage: Apache::RequestRec::BINMODE(r) at /opt/otrs//Kernel/System/Encode.pm line 229. thanks marshall