Slow response "Take this user"
Hello I've suddenly discover that under Phone view -> search customer -> Take this customer, uses over 15 sec response time, before it was 1-2 sec. The same is when I choose the "To" field, you can see all users quickly, but takes 15-20 sec to select (insert) It also the same when i press "Create" This phenomena has suddenly happened, and I wonder what's wrong here...? Best Regards Svein
On Saturday, April 17, 2004 11:24 PM
Svein A Holmboe
I've suddenly discover that under Phone view -> search customer -> Take this customer, uses over 15 sec response time, before it was 1-2 sec. The same is when I choose the "To" field, you can see all users quickly, but takes 15-20 sec to select (insert) It also the same when i press "Create"
What do your logs (OTRS, Webserver,Database,LDAP?) say?
This phenomena has suddenly happened, and I wonder what's wrong here...?
May be you're short before a "disk full", or your network has a bottleneck somewhere, preventing your LDAP server talking to you rapidly? Does your database have enough room on the drives to live in? hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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Robert Kehl -
Svein A Holmboe