nothing to see in zoom view

Hi *, after upgrading to 1.1.2 we cannot see the content of a ticket in zoom view, even of plain text tickets. Clicking on plain shows me that there is something. Using a SuSE 8.1 and upgrading with the rpm-file to 1.1.2 showed no errors. Any ideas? Best regards, Matthias

Hi Matthias, On Mon, Jul 07, 2003 at 12:43:24PM +0200, Matthias Krey wrote:
after upgrading to 1.1.2 we cannot see the content of a ticket in zoom view, even of plain text tickets. Clicking on plain shows me that there is something.
Using a SuSE 8.1 and upgrading with the rpm-file to 1.1.2 showed no errors.
Any ideas?
We fixed/changed the formating of long text messages. -=> But it should be compat. to other versions (and it works fine for the rest). Anyway try to use the Kernel/Output/HTML/Standard/AgentZoomBody.dtl from your latest rpm. Copy Kernel/Output/HTML/Standard/AgentZoomBody.dtl.rpmsave to Kernel/Output/HTML/Standard/AgentZoomBody.dtl.
Matthias
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.

Thank you Martin for the hint. Shortly before your mail arrvied I made the update again with the --force parameter and everything works fine now. Matthias Martin Edenhofer wrote:
Hi Matthias,
On Mon, Jul 07, 2003 at 12:43:24PM +0200, Matthias Krey wrote:
after upgrading to 1.1.2 we cannot see the content of a ticket in zoom view, even of plain text tickets. Clicking on plain shows me that there is something.
Using a SuSE 8.1 and upgrading with the rpm-file to 1.1.2 showed no errors.
Any ideas?
We fixed/changed the formating of long text messages.
-=> But it should be compat. to other versions (and it works fine for the rest).
Anyway try to use the Kernel/Output/HTML/Standard/AgentZoomBody.dtl from your latest rpm. Copy Kernel/Output/HTML/Standard/AgentZoomBody.dtl.rpmsave to Kernel/Output/HTML/Standard/AgentZoomBody.dtl.
Matthias
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.
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-- Matthias Krey | email: m.krey@bluesaturn.com Blue Saturn GmbH | Tel: +41 43 317 95 00 Hohlstrasse 190 | Fax: +41 43 317 95 01 CH - 8004 Zürich | Web: http://www.bluesaturn.com
participants (2)
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Martin Edenhofer
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Matthias Krey