
Hi All, just been busy with a new otrs (1.1.2) installation, but i have a very strange problem here: After installation and setting (and checking) the database settings I get the following error after browsing to the index.pl page Error: Access denied for user: 'otrs@localhost' (Using password: YES) Comment: Please contact your admin Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.6.1 OS: linux Time: Mon Jun 9 18:10:49 2003 Message: Access denied for user: 'otrs@localhost' (Using password: YES) Traceback (28945): Module: Kernel::System::DB::new (v1.26.2.1) Line: 81 Module: Apache::ROOTwww_2eadmugio_2ecom::otrs::index_2epl::handler (v1.58) Line: 70 Module: (eval) (v2.01) Line: 149 Module: Apache::Registry::handler (v2.01) Line: 149 the database settings for MySQL are set to another user than 'otrs' and the host to connect to is not localhost. Does anyone know what can cause this behaviour? I edited the Config.pm and Defaults.pm file to be sure no settings are overriden by Defaults.pm, but it doesn't help. :( Any ideas? Thanks in advance, Maarten

Hi Maarten, On Mon, Jun 09, 2003 at 06:16:43PM +0200, Maarten Engelen wrote:
just been busy with a new otrs (1.1.2) installation, but i have a very strange problem here: After installation and setting (and checking) the database settings I get the following error after browsing to the index.pl page
Error: Access denied for user: 'otrs@localhost' (Using password: YES) [...]
the database settings for MySQL are set to another user than 'otrs' and the host to connect to is not localhost. Does anyone know what can cause this behaviour? I edited the Config.pm and Defaults.pm file to be sure no settings are overriden by Defaults.pm, but it doesn't help. :(
Any ideas? Thanks in advance,
It looks like that you need to restart your mod_perl/apache because Config.pm is loeaded on apache startup. .-)
Maarten
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "Security is a process, not a product." - Bruce Schneier
participants (2)
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Maarten Engelen
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Martin Edenhofer