martin hochreiter wrote:

Hi!

The OTRS rpm does not includes the perl module correct into the apache config files.

If you use Suse then edit the file /etc/sysconfig/apache2 and take care that 'perl' is included like in the following line:

APACHE_MODULES="access actions alias auth auth_dbm autoindex cgi dir env expires include log_config mime negotiation setenvif ssl suexec userdir php4 perl"

Afterwards start 'SuSEconfig' and reload the apache2.

lg

8Bruno Santos schrieb:

...

Hello.

I'm trying to install OTRS in SuSE 9.2 using the source package

Apache2 is the rpm that cames with the SuSE

I follow every step in the documentation, but when i restart apache2, i get the following errors:

Syntax error on line 10 of /etc/apache2/conf.d/apache2-httpd.include.conf: Invalid command 'Perlrequire', perhaps mis-spelled or defined by a module not included in the server configuration the apache2-httpd.include.conf is the one included with the OTRS package.

if i remove the listed line, i get more and more errors..

Any idea ?

cheers

Bruno Santos

_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/

Thanks Martin. I've done and now is a diferent error. after adding the perl to apache modules, now, when i try to restart apache, i get this: [Mon Feb 14 14:55:08 2005] [warn] The ScriptAlias directive in /etc/apache2/conf.d/apache2-httpd.include.conf at line 6 will probably nevermatch because it overlaps an earlier ScriptAlias. [Mon Feb 14 14:55:08 2005] [warn] The Alias directive in /etc/apache2/conf.d/apache2-httpd.include.conf at line 7 will probably never matchbecause it overlaps an earlier Alias. [Mon Feb 14 14:55:08 2005] [warn] The ScriptAlias directive in /etc/apache2/conf.d/apache2-httpd.include.conf at line 6 will probably nevermatch because it overlaps an earlier ScriptAlias. [Mon Feb 14 14:55:08 2005] [warn] The Alias directive in /etc/apache2/conf.d/apache2-httpd.include.conf at line 7 will probably never matchbecause it overlaps an earlier Alias. Syntax error on line 2 of /etc/apache2/conf.d/apache2-perl-startup.pl: Invalid command 'use', perhaps mis-spelled or defined by a module not included in the server configuration Now is with the scripts of OTRS... what can i do ? is the latest version ! Cheers Bruno Santos -- Say no to software patents www.nosoftwarepatents.com/ -- bvsantos@hal.min-saude.pt -- Divisao de Informatica informatica@hal.min-saude.pt Tel: +351 272 000 155 Fax: +351 272 000 257 -- Hospital Amato Lusitano geral@hal.min-saude.pt Tel: +351 272 000 272 Fax: +351 272 000 257