Apologies.. this is where it would be nice to have a newsgroup server so I could retract or follow up to correct my posts :). After I restarted apache the problem went away. I used phpmyadmin to clear out the database and various other goodies, that's when it got goofy. after the apache restart, we were up and running. On Mon, Mar 31, 2003 at 11:45:10AM -0500, Charles R. Rusty Thompson wrote:

Well I'm almost set with our test environment. I got everything installed using the rpm for Suse 8.1. I'm having some problems receiving my first mail into the system though. I managed to set up the Cron jobs and from the looks of things they are running as expected but when a mail is captured it is not showing up in the otrs system. There is an error:

Message: Found no $Queue

I have 1 queue set up called 'Incoming Mail' and one POP3 box that maps to 'Incoming Mail' for email to: dispatching

Since I have the queue and the address is mapped to it, I'm at a loss as to what I missed. Any clues?

Hmmm... Can I have the full error message? Thanks!

CT

Martin