Hi Wolfgang, On Tue, May 06, 2003 at 03:02:57PM +0200, Wolfgang Ebneter wrote:

I got an error when I tried to insert an email address like xyz@osnabrueck.de for a customer user. The error is : Fehler: Email address (xyz@osnabrueck.de) not valid (invalid xyz@osnabrueck.de (mx)! )!

I checked that this is valid address.

If I for testing put my email address in the field no error is encountered.

Please shed a light onto this. I'm using otrs 1.0rc1 on SUSE-linux.

I can't reproduce it (see also http://demo.otrs.org/otrs/index.pl?Action=AgentZoom&TicketID=45887). Maybe it is someting with your local DNS setup ... If you want to disable mx checks add the following to your Kernel/Config.pm and restart your webserver (if you use mod_perl). [...] $Self->{CheckMXRecord} = 0; [...]

Wolfgang

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson