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ITSM configuration management (was: backwards priorities)

Alan McKay

13 Aug 2009 13 Aug '09

4:54 p.m.

Incident and Problem Management and Configuration Management.

I see this : http://www.otrs.com/en/products/otrsitsm/configuration-management/ Looks interesting! Thanks for the tip - this may have some of the stuff i've been looking for! -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"

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James Burk

13 Aug 13 Aug

5:07 p.m.

New subject: ITSM configuration management (was: backwards priorities)

Go here for the download options: http://otrs.org/download/ Best regards, Jim ITIL Process Manager NCDOR 919-715-4932 james.burk@dornc.com

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Alan McKay 8/13/2009 12:54 PM >>> Incident and Problem Management and Configuration Management.

I see this : http://www.otrs.com/en/products/otrsitsm/configuration-management/ Looks interesting! Thanks for the tip - this may have some of the stuff i've been looking for! -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food" --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ ----------------------------------------------------------------------------- E-Mail correspondence to and from this sender may be subject to the North Carolina Public Records Law, and may be disclosed to third parties. ------------------------------------------------------------------------------

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Alan McKay

7 p.m.

I am reading this, but am wondering if it even applies to Postgres because I cannot find a config parameter anything like this : Make sure your database accepts packages over 5 MB in size. A MySQL database for example accepts packages up to 1 MB by default. In this case, the value for max_allowed_packet must be increased. The recommended maximum size accepted is 20 MB. -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"

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Martin Edenhofer

7:03 p.m.

It's also working on PostgrSQL, Oracle, ... just ignore this if you use not MySQL. -Martin On Aug 13, 2009, at 21:00 , Alan McKay wrote:

I am reading this, but am wondering if it even applies to Postgres because I cannot find a config parameter anything like this :

Make sure your database accepts packages over 5 MB in size. A MySQL database for example accepts packages up to 1 MB by default. In this case, the value for max_allowed_packet must be increased. The recommended maximum size accepted is 20 MB.

-- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"

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Alan McKay

7:05 p.m.

Danke sehr! On Thu, Aug 13, 2009 at 3:03 PM, Martin Edenhofer wrote:

It's also working on PostgrSQL, Oracle, ... just ignore this if you use not MySQL.

-- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"

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participants (3)

Alan McKay
James Burk
Martin Edenhofer