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arturo alonso

12 Jun 2008 12 Jun '08

11:24 p.m.

Hi how I make one subdomain go to public.pl and not index.pl I try to make in the directives In apache of this subdomain but always redirect to: subdomain.domain/otrs/index.pl and I like only open subdomain.domain/otrs/public.pl how i make the default file in OTRS is public.pl thanks in advance

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Christophe Flaviani

13 Jun 13 Jun

6:10 a.m.

Hi Alonso, In the otrs site structure, you can modify the index.html file (.../var/httpd/htdocs/) and change <head> <meta name="GENERATOR" content="OTRS"> <meta http-equiv="refresh" content="0; URL=/otrs/index.pl"> </head> to <head> <meta name="GENERATOR" content="OTRS"> <meta http-equiv="refresh" content="0; URL=/otrs/public.pl"> </head> Regards, C. On Fri, Jun 13, 2008 at 1:24 AM, arturo alonso wrote:

...

Hi how I make one subdomain go to public.pl and not index.pl

I try to make in the directives In apache of this subdomain but always redirect to: subdomain.domain/otrs/index.pl

and I like only open subdomain.domain/otrs/public.pl

how i make the default file in OTRS is public.pl

thanks in advance

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Nils Breunese (Lemonbit)

7:15 a.m.

arturo alonso wrote:

...

Hi how I make one subdomain go to public.pl and not index.pl

You could use mod_rewrite: http://httpd.apache.org/docs/2.0/mod/mod_rewrite.html

...

I try to make in the directives In apache of this subdomain but always redirect to: subdomain.domain/otrs/index.pl

and I like only open subdomain.domain/otrs/public.pl

how i make the default file in OTRS is public.pl

See the DirectoryIndex directive in the Apache documentation: http://httpd.apache.org/docs/2.0/mod/mod_dir.html#directoryindex Nils Breunese.

Lars Jørgensen

7:45 a.m.

Hi Arturo. This can be done by the webserver. I use apache2 on Linux and point the virtual directory at /var/www (this is almost the default on my Debian installations): DocumentRoot /var/www <Directory /> Options FollowSymLinks AllowOverride None </Directory> Options Indexes FollowSymLinks MultiViews AllowOverride None Order allow,deny allow from all </Directory> Then I place an index.html file in /var/www with just one line of content: <meta http-equiv="refresh" content="0;url=http://www.mydomain.com/otrs/customer.pl"> This will cause the user's browser to go to www.mydomain.com/otrs/customer.plhttp://www.mydomain.com/otrs/customer.pl immediately (the "0" preceding the url is the delay in seconds). Of course, you will have to change that url to your liking, but that's basically it. If you're comfortable with apache's rewrite rules, you can do it all in the site configuration file without messing with index.html. -- Lars ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of arturo alonso Sent: Friday, June 13, 2008 1:24 AM To: otrs@otrs.org Subject: [otrs] subdomains Hi how I make one subdomain go to public.pl and not index.pl I try to make in the directives In apache of this subdomain but always redirect to: subdomain.domain/otrs/index.pl and I like only open subdomain.domain/otrs/public.pl how i make the default file in OTRS is public.pl thanks in advance

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