erm, yes that's what my question is also :-) ----- Original Message ----- From: "Varsani, Rajendrakumar (PSD)" To: Sent: Tuesday, September 28, 2004 1:34 PM Subject: RE: [otrs] Dictionary & System logs Rudi, I'd like to know the answer to extending the log system too if you get the answer. Thanks in advance. Rajendrakumar -----Original Message----- From: Rudi Kramer [mailto:rkramer@bus-sol.co.za] Sent: Tuesday, September 28, 2004 11:27 AM To: otrs@otrs.org Subject: [otrs] Dictionary & System logs Good Morning I have two questions 1) How to a add custom words to the dictionary? 2) Can the system log section in OTRS be extended? How would I go about doing this? Thanks Rudi _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/ Department for Environment, Food and Rural Affairs (Defra) This email and any attachments is intended for the named recipient only. If you have received it in error you have no authority to use, disclose, store or copy any of its contents and you should destroy it and inform the sender. Whilst this email and associated attachments will have been checked for known viruses whilst within Defra systems we can accept no responsibility once it has left our systems. Communications on Defra's computer systems may be monitored and/or recorded to secure the effective operation of the system and for other lawful purposes.