Sehr geehrte Damen und Herren, in der Zeit vom 14.09.2017 bis einschließlich 03.10.2017 befinde ich mich nicht im Büro. Beachten Sie bitte, dass Ihre E-Mail nicht automatisch weitergeleitet wird. In dringenden Fällen wenden Sie sich bitte an unsere Hotline, 0203-378530, oder an Herrn Hesselmann (hesselmann@opm-computer.de). Mit freundlichen Grüßen Ronny Bär OPM IT Service GmbH Send otrs mailing list submissions to otrs@lists.otrs.org To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/mailman/listinfo/otrs or, via email, send a message with subject or body 'help' to otrs-request@lists.otrs.org You can reach the person managing the list at otrs-owner@lists.otrs.org When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. Re: auto-login for customers (Sujeeva Tissaarachchi) 2. Auto Responses not send for ticket creation (Sujeeva Tissaarachchi) 3. Re: Auto Responses not send for ticket creation (Kuss Reinhard) 4. Re: Auto Responses not send for ticket creation (?r Bal?zs) ---------------------------------------------------------------------- Message: 1 Date: Sat, 9 Sep 2017 14:32:13 +0000 (UTC) From: Sujeeva Tissaarachchi To: Matteo Sgalaberni , "User questions and discussions about OTRS." Subject: Re: [otrs] auto-login for customers Message-ID: <1408979862.504333.1504967533833@mail.yahoo.com> Content-Type: text/plain; charset="utf-8" Hi Matteo, Did you think about AD/LDAP integration in OTRS? www.youtube.com/watch?v=7iAcNjIi2Bo ?Best Regards, Sujeeva Tissaarachchi? From: Matteo Sgalaberni To: otrs@lists.otrs.org Sent: Friday, 25 August 2017, 22:14 Subject: [otrs] auto-login for customers Hello, I would like to auto-login into "customer.pl" by clicking on a link on an our CRM. I see that a quick way is it passing user/pass to the URL, but it's not a security best practice. Should be correct to obtain a auto-login without: - storing the password on the source system - passing it to the URL I searched on the documentation and found nothing. Does exist a native way to perform this or not? Thanks Matteo --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs