This seems to be a known error with Net::DNS version 0.60. You can use otrs.checkModules to see what version you have installed currently. The solution would be to upgrade Net::DNS to a version > 0.60. The current version of the module is 0.63. See also this OTRS bug: http://bugs.otrs.org/show_bug.cgi?id=2017 A workaround is to disable MX record checking. I wrote instructions for that in a post just yesterday: * log into OTRS with an administrator account * click on the Admin icon * navigate to SysConfig, under Misc * Search for MXRecord Now the Core group is displayed, which holds the setting for CheckMXRecord. If you select this you can adjust the configuration setting. -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Thu, Dec 4, 2008 at 3:13 PM, Aaron Rabinowitz wrote:

any ideas?

On Tue, Dec 2, 2008 at 3:53 PM, Aaron Rabinowitz wrote:

...

Anytime I try to forward or mail anything from otrs it comes up with the following error:

__

Software error:

Modification of a read-only value attempted at /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/Net/DNS/Question.pm line 47.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error. __

can anyone identify why this may be happening? could it by that I'm missing some dependencies that didn't originally install?

thanks in advance for your help!

Aaron

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