This is my first time posting to the list and let me start by thanking the OTRS team. It's a terrific tool and your making it freely available is a great service. Now the question. I've been unable to get any database generic agents to run on a schedule. They do run manually. Does anyone have a list of things I should check to see why the database generic agents are not running? Thanks, Will Mayall
Am Sonntag, den 24.04.2005, 07:34 -0700 schrieb Will Mayall:
I've been unable to get any database generic agents to run on a schedule. They do run manually.
do You run the db-cronjob */10 * * * * $HOME/bin/GenericAgent.pl -c db >> /dev/null
How do I know if it is running?
Where would I check?
How would I start it? If You run otrs under linux, type crontab -e and insert the following line: */10 * * * * $HOME/bin/GenericAgent.pl -c db >> /dev/null
(If that command doesn't work, see the manual for Your Linux distribution, how to change crontabs) I don't know, how to handle cron or something under windows. I
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Rudolf Harney -
Will Mayall