How to delete users, groups and services in Web interface
Hi, Somebody knows how to delete users, groups and services in Web Interface? Is there any module available for this? Thanks, Camilo Vieira * Infra-estrutura de redes * 55 11 7643-4895 Navita http://www.navita.com.br/ * Portais http://www.navitaportal.com/ e BlackBerry http://www.blackberrycorporativo.com.br/ * 55 11 3897-3797
You can't delete users or groups within the web interface. you can edit them, but no deleting. kristoph ________________________________ From: Camilo Vieira [mailto:camilo.vieira@navita.com.br] Sent: Thursday, August 21, 2008 11:15 AM To: otrs@otrs.org Subject: [otrs] How to delete users, groups and services in Web interface Hi, Somebody knows how to delete users, groups and services in Web Interface? Is there any module available for this? Thanks, Camilo Vieira * Infra-estrutura de redes * 55 11 7643-4895 Navita http://www.navita.com.br/ * Portais http://www.navitaportal.com/ e BlackBerry http://www.blackberrycorporativo.com.br/ * 55 11 3897-3797
Hi Camilo, Im not the expert on this (just starting) but from what I know you cannot delete. You have to make it invalid . Try that. Grande abraço Alexandre From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Camilo Vieira Sent: Thursday, August 21, 2008 12:15 PM To: otrs@otrs.org Subject: [otrs] How to delete users, groups and services in Web interface Hi, Somebody knows how to delete users, groups and services in Web Interface? Is there any module available for this? Thanks, Camilo Vieira Infra-estrutura de redes 55 11 7643-4895 http://www.navita.com.br/ Navita http://www.navitaportal.com/ Portais e http://www.blackberrycorporativo.com.br/ BlackBerry 55 11 3897-3797
Hello Camilo I think is not possible , because this is necessary to maintain the consistency of database Fala ai Camilo , Eu tentei tambem fazer isso varias vezes , mas não dá muito certo a dica é colocar o que voce quer como invalido e ir substituindo quando voce precisar Atenciosamente Lucio de Aquino Marinho Camilo Vieira escreveu:
Hi,
Somebody knows how to delete users, groups and services in Web Interface?
Is there any module available for this?
Thanks,
*Camilo Vieira *. Infra-estrutura de redes . 55 11 7643-4895 *Navita http://www.navita.com.br/ . Portais http://www.navitaportal.com/ e BlackBerry http://www.blackberrycorporativo.com.br/ *. 55 11 3897-3797**
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Vlw Lucio. O jeito é planejar bem as configurações para não deixar sujeiras certo? Grato, Camilo Vieira * Infra-estrutura de redes * 55 11 7643-4895 Navita http://www.navita.com.br/ * Portais http://www.navitaportal.com/ e BlackBerry http://www.blackberrycorporativo.com.br/ * 55 11 3897-3797 From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Lucio de Aquino Marinho Sent: quinta-feira, 21 de agosto de 2008 13:24 To: User questions and discussions about OTRS.org Subject: Re: [otrs] How to delete users, groups and services in Web interface Hello Camilo I think is not possible , because this is necessary to maintain the consistency of database Fala ai Camilo , Eu tentei tambem fazer isso varias vezes , mas não dá muito certo a dica é colocar o que voce quer como invalido e ir substituindo quando voce precisar Atenciosamente Lucio de Aquino Marinho Camilo Vieira escreveu: Hi, Somebody knows how to delete users, groups and services in Web Interface? Is there any module available for this? Thanks, Camilo Vieira * Infra-estrutura de redes * 55 11 7643-4895 Navita http://www.navita.com.br/ * Portais http://www.navitaportal.com/ e BlackBerry http://www.blackberrycorporativo.com.br/ * 55 11 3897-3797 ________________________________ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Yes , You have to to a plan before puts the hands on otrs , Lucio Camilo Vieira escreveu:
Vlw Lucio. O jeito é planejar bem as configurações para não deixar sujeiras certo?
Grato,
*Camilo Vieira *. Infra-estrutura de redes . 55 11 7643-4895 *Navita http://www.navita.com.br/ . Portais http://www.navitaportal.com/ e BlackBerry http://www.blackberrycorporativo.com.br/ *. 55 11 3897-3797**
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Lucio de Aquino Marinho *Sent:* quinta-feira, 21 de agosto de 2008 13:24 *To:* User questions and discussions about OTRS.org *Subject:* Re: [otrs] How to delete users, groups and services in Web interface
Hello Camilo
I think is not possible , because this is necessary to maintain the consistency of database
Fala ai Camilo ,
Eu tentei tambem fazer isso varias vezes , mas não dá muito certo a dica é colocar o que voce quer como invalido e ir substituindo quando voce precisar
Atenciosamente Lucio de Aquino Marinho
Camilo Vieira escreveu:
Hi,
Somebody knows how to delete users, groups and services in Web Interface?
Is there any module available for this?
Thanks,
*Camilo Vieira *. Infra-estrutura de redes . 55 11 7643-4895 *Navita http://www.navita.com.br/ . Portais http://www.navitaportal.com/ e BlackBerry http://www.blackberrycorporativo.com.br/ *. 55 11 3897-3797
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participants (4)
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Alexandre Silva -
Anderson, Kris -
Camilo Vieira -
Lucio de Aquino Marinho