You can download the FAQ module from cvs if you want. cvs -d :pserver:anonymous@cvs.otrs.org:/home/cvs login (the password is: cvs) cvs -z3 -d :pserver:anonymous@cvs.otrs.org:/home/cvs co FAQ -----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Eric Boudrand Verzonden: dinsdag 3 oktober 2006 16:04 Aan: User questions and discussions about OTRS.org Onderwerp: RE : RE: [otrs] Access to FAQ after migrating I think that too. I am waiting for this release before real upgrade. Right now, I am testing migration. My question remains Eric --- Peter van Beugen a écrit :

I think you have to wait 1 or 2 days: then the official stable 2.1 release comes out....

-----Oorspronkelijk bericht----- Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Eric Boudrand Verzonden: dinsdag 3 oktober 2006 15:37 Aan: otrs@otrs.org Onderwerp: [otrs] Access to FAQ after migrating

Hello,

I have moved OTRS from : - a Windows box to a Linux box - release 2.0.4 to 2.1.0 beta 2 - MySQL 4.0 to MySQL 4.1 (<= issue with unicode encoding data, but solved)

The result is quite OK except the fact agents cannot access to internal FAQ. They still have the right to do it but icon is not diplayed in the agent interface. Is there something new with release 3.1.0 concerning FAQ ?

I would like to install application with Package Manager, but applications are only available for framework 2.0. Where can I find 2.1 framework applications ?

Regards.

Eric Boudrand

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