showing faq items using RPC (API) and php

Hello Is there any information available on how to show the faq items (2.0.6) in otrs 3.0.11 using RPC (api) and PHP ? Also cannot find any information in the api-information on http://dev.otrs.org/ Kind regards

Hi Bruno, Last time I checked (tough I run 3.0.10) the rpc.pl only exports core features, so no faq, no itsm, or else. I think however it should be relatively easy to expand it to other modules: I think you just need to add the new objects (you can just look at how the faq loads itself up, and include those objects as well). Of course it might not work if there's some other requirement for the SOAP module that I'm unaware of. Cheers, tamas
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Bruno Cardon Sent: Friday, January 20, 2012 10:04 AM To: otrs@otrs.org Subject: [otrs] showing faq items using RPC (API) and php
Hello
Is there any information available on how to show the faq items (2.0.6) in otrs 3.0.11 using RPC (api) and PHP ? Also cannot find any information in the api-information on http://dev.otrs.org/
Kind regards
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Thnx I checked it and it looks like you need to add the following use Kernel::System::FAQ the rpc file to use the faq items, if i am correct. I found also this but this is from 2.0 and not 3.0: http://dev.otrs.org/2.0/Kernel/System/FAQ.html Kind regards, Tamás Becz schreef:
Hi Bruno,
Last time I checked (tough I run 3.0.10) the rpc.pl only exports core features, so no faq, no itsm, or else.
I think however it should be relatively easy to expand it to other modules: I think you just need to add the new objects (you can just look at how the faq loads itself up, and include those objects as well). Of course it might not work if there's some other requirement for the SOAP module that I'm unaware of.
Cheers, tamas
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Bruno Cardon Sent: Friday, January 20, 2012 10:04 AM To: otrs@otrs.org Subject: [otrs] showing faq items using RPC (API) and php
Hello
Is there any information available on how to show the faq items (2.0.6) in otrs 3.0.11 using RPC (api) and PHP ? Also cannot find any information in the api-information on http://dev.otrs.org/
Kind regards
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participants (2)
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Bruno Cardon
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Tamás Becz