Hi Sarpel Put users in itsm-configitem & itsm-service groups (admin->Users <-> Groups Management) * * *MV * On Wed, Nov 11, 2009 at 10:08 AM, Sarper SARIDAL wrote:

Hi all ,

I have installed the ITSM packages to production OTRS.

I can use the functionalities but i can't see the buttons :

Service Area , Config Item in the DASHBOARD menu.

I think i should enable it somewhere in the AdminSysConfig just like i did for WebMail.

But i couldn't find it.

Thanks & Regards,

Sarper Sarıdal

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/