I solved by changing Config Options: Framework -> Core::Web
-> WebUploadCacheModule: to FS instead of DB
To anyone who will have the same problem.
Thanks.
Francesco.
----- Original Message -----
Da : "francesco.simonini@sesaspa.it"
Hi, when I try to open a new email ticket with an attachment different to .txt I have this error:
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Wed Feb 25 16:49:21 2009
Message: Can't send message: 354Start mail input; end with <CRLF>.<CRLF> ! Enable Net::SMTP debug for more info!
Traceback (1488): Module: Kernel::System::Email::SMTP::Send (v1.21) Line: 137 Module: Kernel::System::Email::Send (v1.45) Line: 553 Module: Kernel::System::Ticket::Article::ArticleSend (v1.185) Line: 1831 Module: Kernel::Modules::AgentTicketEmail::Run (v1.4) Line: 956 Module: Kernel::System::Web::InterfaceAgent::Run (v1.34) Line: 824 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Otrs_otrs_bin_cgi_2 dbin_index_2epl::handler (unknown version) Line: 47 Module: (eval) (v1.87) Line: 203 Module: ModPerl::RegistryCooker::run (v1.87) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.87) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30
The ticket is correctly open but the email is not sent. It works only with txt files. What could be the problem? Thanks, regards.
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francesco.simonini＠sesaspa.it