Hi, Where can i change the default user when i move a ticket to another group? I have asked this before but until now no answers. This mus be posible because i have seen it work but never got the change to see where it is changed. Love to read your possible solutions. -- Henry Verbeek
Hi All, henry@gamerzday.nl schreef:
Hi,
Where can i change the default user when i move a ticket to another group? I have asked this before but until now no answers. This mus be posible because i have seen it work but never got the change to see where it is changed.
Love to read your possible solutions.
Hasn't anyone got any idea? -- Met vriendelijke groet, Henry Verbeek. HV2801-RIPE PGPKEY-0xA9E6B139
Henry,
The dropdown box of users only shows the users that have that queue as one
of their "My Queues". You can of course click "show all" to select anyone
not in that list. You can select the "My Queues" by going to Admin ->
users.
Josh Scott
On 10/29/07, Henry Verbeek
Hi All,
henry@gamerzday.nl schreef:
Hi,
Where can i change the default user when i move a ticket to another group? I have asked this before but until now no answers. This mus be posible because i have seen it work but never got the change to see where it is changed.
Love to read your possible solutions.
Hasn't anyone got any idea?
-- Met vriendelijke groet, Henry Verbeek. HV2801-RIPE PGPKEY-0xA9E6B139
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
participants (3)
-
Henry Verbeek -
henry＠gamerzday.nl
-
Joshua Scott