Hi folks! It was nice if someone add a new feature to otrs: "Send a reply to a customer again." If the customer delete the email or the customer add a "wrong" "reply-To" in his email. How do you think about it? Viele Gruesse! Peter -- _________________________________________________________________ Peter Padberg Pyrmonter Str. 42 Webagentur web4.hm 31789 Hameln Geschaeftsfuehrung Germany Telefon: +49-5151 60 99 70-0 Peter.Padberg@web4.hm Telefax: +49-5151 60 99 70-1 http://web4.hm _________________________________________________________________