* Sander Goudswaard :

This looks like a custom theme?

...

From the upgrading docs:

Own themes Note: The OTRS themes between 3.2 and 3.3 are NOT compatible, so don't use your old themes!

Hm, I never created or used any but the "Standard" theme.

Themes are located under $OTRS_HOME/Kernel/Output/HTML/*/*.dtl (default: OTRS_HOME=/opt/otrs). Please also note that dtl-Files must be in utf-8 from OTRS 3.3 on.

I checked, there are only *.dtl files below "Standard", and they all date back to 27th of March. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155

* Sander Goudswaard :

This looks like a custom theme?

It's not. Default. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155

* Ralf Hildebrandt :

* Sander Goudswaard :

...

This looks like a custom theme?

I found it! OTRS is offering the skins "default" and "Ivory". I was using Ivory, and it has the problem, while "default" has not.

I'll do some diffing...

Seem the ivory skin had some garbage from a previous update in it. I removed it entirely & copied it from the tar ball and now everything looks fine. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155