Hi Guys, Any hint on how makinf Company Ticktes function to work? -- *André Luiz C. e Cavalcante, PMP, PRINCE2*
Hi Andre,
Could you be more specific?
Company tickets are turned on by default and can be accessed using Company tickets option in the customer frontend menu.
Martin
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of André Cavalcante
Sent: Monday, November 2, 2015 4:19 AM
To: User questions and discussions about OTRS.
Company tickets are tickets where the ticket's customer_id is the same as
the current customer's or the ticket's customer_id is a members of
customer_ids of the current customer and (that are visible by Queue-Group
membership if CustomerGroupSupport enabled).
On Sun, Nov 1, 2015 at 10:19 PM, André Cavalcante
Hi Guys,
Any hint on how makinf Company Ticktes function to work?
-- *André Luiz C. e Cavalcante, PMP, PRINCE2*
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participants (3)
-
André Cavalcante -
Gerald Young -
Martin JERGA