Hi, Am 03.04.14 00:55, schrieb Shannon Johnson:

I've recently downloaded and installed OTRS 3.3.4 on Windows Server 2012 and for some reason the automated replies aren't being sent, and (probably related, but I've no idea how) it isn't fetching mail from the server every 10 minutes like the documentation says it should by default...

Any help?

Thanks in advance

Shannon

How did you define auto responses? Did you define cron jobs for the fetching of email adresses? Did you define your email accounts correctly? Mathias