Thanks Björn, That did the trick. Thomas -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Björn Wiberg Sent: Friday, January 20, 2006 3:18 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Moving from DB tol file storage for attachments Hello Thomas! On Fri, 20 Jan 2006, Thomas Nilsen wrote:

$Self->{TicketStorageModule} = 'Kernel::System::Ticket::ArticleStorageFS'; $Self->{ArticleDir} = '/opt/otrs/var/article';

For OTRS 2, try the following instead: # ArticleStorageFS ticket/article storage instead of default ArticleStorageDB ticket/article storage $Self->{'Ticket::StorageModule'} = 'Kernel::System::Ticket::ArticleStorageFS'; I believe the OTRS 2 documentation erroneously states the 1.3 syntax in the examples; also for the TicketIndexAccelerator examples. Hope this helps! Best regards, Björn DISCLAIMER: This message contains information that may be privileged or confidential and is the property of the Roxar Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorised to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message.