Jeff wrote:

I'm getting the following error when I try to print a ticket from the customer's zoom ticket page:

Undefined subroutine &Compress::Zlib::uncompress called at /usr/lib/ perl5/site_perl/5.8.5/PDF/API2/Basic/TTF/Name.pm line 110.

Line 10 in my name.pm is: $apple_encodings[0][$i] = [unpack("n*", Compress::Zlib::uncompress(unpack("u", $apple_encs[$i])))]

Any ideas what might be causing this? Yum says Zlib is up to date. I thought that perhaps customer.pl was sending an extra "&" to name.pm....

Thanks in advance for any help...

Does ~otrs/bin/otrs.checkModules tell you that Compress::Zlib is installed ok? Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/