
Hello all, I have everything configured and working in OTRS except i can not send mail from the web admin. I am trying to set up autoresponder as well as trying to reply to tickets but nothing happens. I can send email to the system and it shows up in the queue fine, but i can not send any outbound email Anybody know how to try and diagnose this problem? thanks adam

what OS are you on? if unix, can you send mail from the command line? i.e. mail adam@dberg.org Subject: test test

yes this box is actually my mail server so all mail works fine. Incoming works fine, however when sending mail, i dont even see anything in the log files that it even attempts to send mail. trying to diagnose but i dont even know where to begin to trace the issue. thanks adam On Saturday, April 5, 2003, at 04:26 PM, jules wrote:
what OS are you on? if unix, can you send mail from the command line? i.e.
mail adam@dberg.org Subject: test
test _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Hi Adam, On Sun, Apr 06, 2003 at 05:09:44PM -0400, Adam Denenberg wrote:
yes this box is actually my mail server so all mail works fine. Incoming works fine, however when sending mail, i dont even see anything in the log files that it even attempts to send mail. trying to diagnose but i dont even know where to begin to trace the issue.
a) What MTA do you use (Sendmail, Postfix, ...)? b) What OTRS version dou you use? c) Is there something in the webserver error log?
thanks adam
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl
participants (3)
-
Adam Denenberg
-
jules
-
Martin Edenhofer